Hold-Free Networks provides cloud-based callback solutions so that your consumers do not have to wait on hold for customer service. We offer three ways for enterprises to improve the customer experience: Web Callback, Mobile Callback, and our branded Q‑Free™ service.
The cloud is our advantage. As a fully hosted service, we offer a compelling alternative to enterprises that prefer not to purchase equipment or engage in a complex integration project. Our network offers the benefits of geographic diversity, scale for extreme peak load conditions, and tremendous services.
We are a team of contact center experts with a combined 200 years of experience and a strong heritage of deploying carrier-grade solutions in the Cloud. Our mission is to eliminate hold time for a wider audience by giving enterprises feasibility, flexibility, and a quantifiable ROI.